Looking For IT Support Services?

Super Efficient and Cost-Effective IT Support Services

If any part of your IT infrastructure hits a bump, InData Consulting’s IT Support Services Team will detect and respond, usually before you even notice. If you’re concerned about hackers (who isn’t?) our built-in security and compliance processes are second to none. If an employee has a technology problem slowing down your business, our Help Desk team will fix it pronto — 95% of calls are answered by a human in under 60 seconds and more than 80% of problems are resolved during the first call.

Business IT Support Services

If your leadership wants advice on how to leverage IT Support Services for business growth, you have a dedicated client service representative and more subject matter experts to support you. Give us a call for a quick informal discussion to see if we are the right fit. (888) 502-3221 Ext 2.

IT Support Service – Business Plans

  Silver Gold Platinum
On-Prem Infrastructure Management
Servers ✔ ✔ ✔
Storage ✔ ✔ ✔
Networking ✔ ✔ ✔
Windows ✔ ✔ ✔
Macintosh ✔ ✔ ✔
Mobile Device Management – IoS & Android ✔ ✔ ✔
Data Backup ✔ ✔ ✔
Data Recovery ✔ ✔ ✔
  Silver Gold Platinum
Support Tiers
Standard Business Hours ✔ ✔ ✔
Email ✔ ✔ ✔
Phone ✔ ✔ ✔
Chat     ✔
24/7 Phone Support     ✔
Customer Portal     ✔
  Silver Gold Platinum
Cybersecurity
Penetration Testing   ✔ ✔
Simulated Cyber Attacks & Phishing Emails   ✔ ✔
Employee Cybersecurity Education & Monitoring   ✔ ✔
Crime Forensics   ✔ ✔
Security Patching   ✔ ✔
Firewall & Network Audit   ✔ ✔
WIFI Audit   ✔ ✔
Anti-virus, Anti-malware, Anti-ransomware   ✔ ✔
Phishing Blocking   ✔ ✔
Password Management   ✔ ✔
  Silver Gold Platinum
Virtual Team
Dedicated Engineer In Charge (EIN)     ✔
Dedicated Account Manager (AM)     ✔
Virtual CIO Available (vCIO)     ✔
Virtual Information Chief Security Officer (vCISO)     ✔
  Silver Gold Platinum
Value Add
System Inventory     ✔
Warranty Expiration Reports     ✔
Security Reports     ✔
  Silver Gold Platinum
Monitoring
24/7 Monitoring     ✔
24/7 Alert Response     ✔