Managed Services

Managed Services


Expand your IT Team with Ease


Get an Entire IT Team That Is Super Efficient and Cost-Effective

InData is not an “IT Guy” in a van. We are a complete IT Team for a fraction of a full-time employee. If any part of your optimized IT infrastructure hits a bump, we’ll take care or it, usually before you even notice. If you’re concerned about hackers (who isn’t?) our built-in security and compliance processes are second to none. If someone on your team has a problem with IT, our Help Desk team fixes it right away — 95% of calls are answered by a human in under 60 seconds and more than 80% of problems are resolved during the first call.

If your leadership wants advice on how to leverage IT for business growth, you have a dedicated client service representative and a pond full of subject matter experts proactively looking out for your best business interests.

And if you want to review every last detail of your network log — welcome to our world! We’re completely transparent and accountable. We report on everything and provide summaries, too.

Silver Gold Platinum
Penetration Testing x x x
Simulated Cyber Attacks & Phishing Emails x x x
Employee Cybersecurity Education & Monitoring x x x
Crime Forensics x x x
Security Patching x x x
Firewall & Network Audit x x x
WIFI Audit x x x
Anti-virus, Anti-malware, Anti-ransomware x x x
Phishing Blocking x x x
Password Management x x x
Servers x x x
Storage x x x
Networking x x x
Windows x x x
Macintosh x x x
Mobile Device Management – IoS & Android x x x
Data Backup x x x
Data Recovery x x x
Servers x x x
Storage x x x
Networking x x x
Windows x x x
Macintosh x x x
Mobile Device Management – IoS & Android x x x
Data Backup x x x
Data Recovery x x x
Standard Business Hours x x x
Email x x x
Phone x x x
Chat x
24/7 Phone Support x
Customer Portal x
Dedicated Engineer In Charge (EIN) x
Dedicated Account Manager (AM) x
Virtual CIO Available (vCIO) x
Virtual Chief Security Officer (vCSO) x
System Inventory x
Warranty Expiration Reports x
Security Reports x
24/7 Monitoring x
24/7 Alert Response x

Why InData

  • Predictable Costs
  • Unlimited and Hourly Support Packages
  • Friendly Responsive Staff
  • Certified IT Technicians
  • Unmatched Responsiveness

Single-Source IT Management

Whether you have an existing Outsourced IT Provider or you want to scale your existing in-house IT Team, we are here for you. InData can manage all your IT needs, from your app infrastructure, to cybersecurity and device procurement. InData’s experienced team manages 100% of your IT so you can focus 100% on your business.

Getting Started With InData

When you don’t have the time to deal with IT, it’s time to call InData. We’ve been partnering with companies to expertly manage their entire IT infrastructure — it’s why we went into business, why we were one of the first companies to pioneer remote IT management over the Internet, and why we enjoy a 95% retention rate. We believe in a culture of exceptional customer service, the concept of IT optimization and the philosophy that IT should empower your business instead of getting in the way. Plus we’re friendly and fun – the last thing you need is technical jargon and attitude.

To find out if InData might be a good match for your company, please click here to contact us.

If you have an in-house IT department, you can use InData Tech Support to solve specific challenges and support your IT team.