Super Efficient and Cost-Effective IT Support Services

If any part of your IT infrastructure hits a bump, InData Consulting’s IT Support Services Team will detect and respond, usually before you even notice. If you’re concerned about hackers (who isn’t?) our built-in security and compliance processes are second to none. If an employee has a technology problem slowing down your business, our Help Desk team will fix it pronto — 95% of calls are answered by a human in under 60 seconds and more than 80% of problems are resolved during the first call.

If your leadership wants advice on how to leverage IT Support Services for business growth, you have a dedicated client service representative and more subject matter experts to support you. Give us a call for a quick informal discussion to see if we are the right fit: (888) 502-3221 Ext 2.

Human Answer < 60s 80% First-Call Resolution Proactive Monitoring Security-First
IT Support Service – Business Plans

Choose the Right Coverage for Your Team

All plans include core support. Gold and Platinum add advanced security and a dedicated virtual team.

Want help picking a plan?

Grab a quick 30-minute introduction meeting with our team.

Silver
Gold
Platinum
On-Prem Infrastructure Management
Servers
Storage
Networking
Windows
Macintosh
Mobile Device Management – iOS & Android
Data Backup
Data Recovery
Support Tiers
Standard Business Hours
Email
Phone
Chat
24/7 Phone Support
Customer Portal
Cybersecurity
Penetration Testing
Simulated Cyber Attacks & Phishing Emails
Employee Cybersecurity Education & Monitoring
Crime Forensics
Security Patching
Firewall & Network Audit
WIFI Audit
Anti-virus, Anti-malware, Anti-ransomware
Phishing Blocking
Password Management
Virtual Team
Dedicated Engineer In Charge (EIN)
Dedicated Account Manager (AM)
Virtual CIO Available (vCIO)
Virtual Information Chief Security Officer (vCISO)
Value Add
System Inventory
Warranty Expiration Reports
Security Reports
Monitoring
24/7 Monitoring
24/7 Alert Response

Ready to talk through your options?

Book a 30-minute introduction—we’ll tailor the right plan for your team.