Digital transformation and the customer experience

Digital transformation and the customer experience
November 22, 2021 Mike Braico

InData • Digital transformation and the customer experience

Seamless communication, creativity, and immediacy are key factors in the digital transformation of the customer experience. As customers face pandemic-induced circumstances driving accelerated digital adoption, companies are finding they must develop a strategy for digital transformation catering to the needs of the modern-day user. That user demands authenticity, personalization, and empathy.

Read More…